Product Owner

Locations UK-Dundee | UK-Glasgow
Job Post Information* : Posted Date 2 weeks ago(23/05/2023 10:37)
# of Posts
Advert Closing Date
Digital Data and Technology
Minimum Salary
GBP £52,355.00/Per Annum
Maximum Salary
GBP £65,276.00/Per Annum
Hire Type


Social Security Scotland Logo

Product Owner | Hybrid Working with Glasgow or Dundee Base Location | £52355 - £65276 + £5,000 DDaT Pay Supplement after 3 month qualifying period | Full or Part Time Hours | Flexi- time | 25 Days annual leave (increasing to 30 after 4 years’ service) plus 11.5 Public and Privilege| Contributory Pension Scheme (employee contributions 5.45% employer contributions 27.1 - 27.9%)


Join our Chief Digital Office division as a Product Owner and support the exciting and transformative work of Social Security Scotland. Help us deliver an ambitious digital programme to transfer welfare powers to the Scottish Government and make Scotland a leader in the digital world. 
As a Product Owner in our Engineering and Cloud team, you'll be responsible for developing and delivering cloud and hosting services, along with their supporting technologies and processes. We offer a great opportunity to enhance your skills and advance your career in a relaxed work environment.
Social Security Scotland, an executive agency of the Scottish Government, is the largest and most complex IT and digital change programme since devolution. With a lifetime budget of over £300m, delivering a social security system that will support the people of Scotland for decades to come.
Our Engineering and Cloud team, located within the Chief Digital Office, delivers the infrastructure, capability, and digital solutions for Social Security Scotland. With a diverse range of expertise, the team maintains and delivers a hosting platform that meets the needs of the organisation and more importantly, our users.
What do we offer you? 
We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops, and retains only the best talent.
• C1 - Salary between £52,355 - £65,276 plus a £5000 annual Digital, Data and Technology (DDaT) pay supplement after a 3 month qualifying period. This supplement is backdated and paid with your monthly salary
• Flexible working arrangements with potential of up to 4 days off per month, in addition to your annual leave.
• You will have an annual leave allowance of 25 days, rising to 30 after 4 years plus an additional 11½ days public and privilege holidays
• Workplace adjustments for everyone that needs them to ensure your comfort and safety in your new role
• Learning and development opportunities to support your personal and professional growth
• Career progression – join a rapidly growing and developing organisation with excellent opportunities for career advancement
• Contributory Pension Scheme (employee contributions 5.45% employer contributions 27.1 - 27.9%).
• Health and wellbeing support including 24 hour access to our Employee Assistance Programme, plus counselling support available for all
• Discounts and savings in a number of high street and online outlets 

DDaT Pay Supplement

This post attracts a £5,000 DDAT pay supplement after a 3 months DDaT competency qualifying period. Pay supplements are temporary payments designed to address recruitment and retention issues caused by market pressures and are subject to regular review. This post is part of the Scottish Government DDaT profession. As a member of the profession, you will join the professional development scheme, currently BCS RoleModel plus 


Flexible and Hybrid Working

Our current way of working is by a hybrid working approach, where colleagues will be expected to use a mix of office based and remote working (working from home) depending on the requirements of the role. Base office location can be in either Dundee or Glasgow. 


About Us

Social Security Scotland is an Executive Agency of the Scottish Government.  


Our benefits help people from all walks of life in Scotland. We are committed to recruiting a diverse workforce that is representative of the clients we serve.


Find out more about us here 


As a Product Owner you'll play a key role in identifying and prioritising work to improve our systems, so attention to detail and excellent communication skills are a must.
• Lead multiple cross-functional teams/scrum masters, using agile methodologies, to organize, prioritise and assess work, managing the full product life cycle ensuring value delivered
• Develop and own the vision for assigned product or products, ensuring that vision is aligned to the Agency’s strategic objectives and core values and supported by key stakeholders
• Use the vision to drive prioritisation of development opportunities which a multi-disciplinary delivery team will use to iterate the current services to meet the needs of users
• Establish, define and present a coherent representation of both internal and external user priorities within the delivery team and ensure this is used to drive all decision making
• Interpret user research in order to make the correct product decisions ensuring they reflect user needs
• Develop and own the product roadmap and ensure that it is effectively communicated to stakeholders and interested parties via appropriate comms channels and governance
• Ensure that all work undertaken and solutions delivered meet the Digital First Service Standards
• Understand the relationship between their specific products and the wider systems and processes that comprise the Social Security Scotland service offering, reflecting this within their area
• Write options appraisals, provide input to business cases and provide information that enable the Agency to choose appropriate delivery options and/or procure technology and services
• Communicate credibly with a wide range of stakeholders, within Scottish Government and Partner organisations


No specific qualifications required for this Post.

How to apply

To apply for this post, you will need to provide the information requested below via the online application process.   

A CV (no longer than two pages) setting out your career history, with key responsibilities and achievements - this is accessed through the candidate profile. 

It is important that you also take time to complete a personal statement (no longer than 750 words). This should clearly demonstrate how your skills, qualities and experience meet the following essential criteria:

1. Knowledge of agile methodology, with demonstrable experience in taking an iterative approach to delivery within in a fast-paced, evolving environment

2. Experience in facilitating engagement with stakeholders and deliver services or change initiatives with the aim of providing better results for citizens

3. Experience in capturing and translating user needs into deliverables, defining a minimum viable product

4. Experience in driving forward implementation of solutions to problems for which you have identified, understood and documented their causes

If we receive a large number of applications, we may complete an initial sift on the first essential criteria.

Please take time to read through the role description and tailor your CV and personal statement to reflect the role and the essential skills/criteria as described in the job description/person specification.

When reviewing your application, we will be assessing your career history and achievements against the essential criteria for the role. We’re looking for examples of things you have previously achieved or your knowledge in a particular field which are relevant to the role.  


DDaT Social Security Scotland - Further information - Product Owner

How to Apply - Digital Jobs

Information Session

We will be running online information sessions on Monday 5th June 1pm-2pm
We will be talking about:
• What a Product Owner does
• What it's like working at Social Security Scotland
• What our recruitment process looks like
• An opportunity to ask questions
Please feel free to join us using the link below to find out more about the role and working for Social Security Scotland.

Interview/Assessment Information

Here are details of the Competencies required for this role and you will be tested against these competencies if you are invited to attend the interview/assessment: 

• Leading Others
• Communications and Engagement
• Improving Performance
• Analysis and Use of Evidence
• DDaT Technical Skill Assessment

Reserve List
In the event that further posts are required, a reserve list of successful candidates will be kept for up to 9 months.

Recruitment Contact

To learn more about this opportunity, please contact Shahbaz Majeed who can be contacted by emailing

Please note that we will not engage with external recruitment agencies regarding this post.


Further Information

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.


Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post.


If you feel you may require assistance with any part of our recruitment process, please contact us at


Social Security Scotland’s recruitment processes are underpinned by the recruitment principles of the Civil Service Commissioner, which outline that selection for appointment be made on merit on the basis of fair and open competition - Recruitment - Civil Service Commission ( 


If you feel at any time your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you can make a complaint, by contacting Social Security Scotland at in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commissioner. 


If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via



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