Technical Platform Owner

Are you dynamic and highly motivated individual?

Do you have experience of successfully delivering digital services?

If your strengths include project management, collaboration and motivation toward delivering large scale digital citizen services, then we’re looking for Technical Platform Owners to contribute to our journey of growth.

Social Security Scotland, an Executive Agency of the Scottish Government is implementing the largest, most complex IT programme of change since Scottish devolution. We will deliver a social security system to support the people of Scotland for decades to come as a directive mandated in the Smith Commission published in 2018.

What do we offer you?

We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops, and retains only the best talent.

• C1 - Salary between £52355 - £65276
• Flexible working arrangements with potential of up to 4 days off per month.
• You will have an annual leave allowance of 5 weeks, rising to 6 weeks after 4 years. In addition, the Scottish Government observes 11½ days public and privilege holidays, dates of which are set annually.
• Workplace adjustments for everyone that needs them to ensure your comfort and safety in your new role.
• Learning and development opportunities to support your personal and professional growth.
• Career progression – join a rapidly growing and developing organisation with excellent opportunities for career advancement.
• Contributory Pension Scheme (employee contributions 5.45% employer contributions 27.1 - 27.9%).
• Health and wellbeing support including 24 hour access to our Employee Assistance Programme, plus counselling support available for all.

DDaT Pay Supplement

This post attracts a £5000 Digital, Data and Technology (DDaT) pay supplement after a 3 months DDaT competency qualifying period. The payment will be backdated to your start date in the role.

Pay supplements are temporary payments designed to address recruitment and retention issues caused by market pressures and are subject to regular review. This post is part of the Scottish Government DDaT profession.

As a member of the profession you will join the professional development system, currently BCS RoleModelplus.

Flexible and Hybrid Working

Our current way of working is by a hybrid working approach, where colleagues will be expected to use a mix of office based and remote working (working from home) depending on the requirements of the role.

Base office location can be in either Dundee or Glasgow.

Social Security Scotland is an Executive Agency of the Scottish Government. 

  
Our benefits help people from all walks of life in Scotland. We are committed to recruiting a diverse workforce that is representative of the clients we serve. 
 

Find out more about us here. 

The Technical Platform Owner (Senior Product Manager) is a technical delivery role responsible for the implementation, delivery and management of a single product that is high risk and sensitive or multiple products / components depending on scale and complexity which are vital to the overall technical architecture & design solution for the devolved benefits roadmap such as: -

• Document Management
• Front Facing Client Systems
• Re-determination & Appeals
• Multi-Channel Contact Centre
• Logging Monitoring & Alerting
• Fraud, Debt & Error
• Local Delivery
• MI & Reporting
• Integration
• Payments

Reporting to the Platform Delivery Manager, the Technical Platform Owner will be responsible for the evaluation, options appraisal, supplier selection and successful delivery of technical components that will underpin the delivery of the Social Security Agency.

The Technical Platform Owner will own the following priorities:

• Engagement with benefits product owners to ensure business requirements and cross cutting alignment is factored in to option appraisals
• Collaborative engagement and build strong working relationships across the Chief Digital Office branches and key stakeholders to ensure alignment of a service provision to meet the needs of Scottish citizens
• Provide technical oversight to identify and procure the strategic common components including cross government engagement, technical planning and security risk that align to the Chief Digital Office Strategy
• Transition products and components into a live service operation ensuring that service design documentation is in place and underpinned by appropriate support and maintenance arrangements
• Production and validation of Option Appraisals and Outline / Full Business Case documents to support Social Security Programme investment decisions
• Undertake initial assessment of technical discovery solutions including services which may already exist in the Scottish Public Sector or wider UK Government landscape

Here are details of the Competencies required for this role and you will be tested against these competencies if you are invited to attend the interview/assessment: 

• Leading Others
• Communications and Engagement
• Improving Performance
• Analysis and Use of Evidence
• DDaT Technical Skill Assessment

No formal qualifications required.

To apply for this post, you will need to provide the information requested below via the online application process.  

A CV (no longer than two pages) setting out your career history, with key responsibilities and achievements - this is accessed through the candidate profile.  

A Personal Statement (no longer than 750 words) explaining why you consider your personal skills, qualities and experience suitable for this role, with particular reference to the essential criteria below. 

1. Experience of project management with a successful track record of delivering effective IT Solutions through all stages from procurement, implementation and operational delivery.
2. Experience of managing internal and external ICT delivery partners through system development lifecycles.
3. Experience of managing multi-disciplinary IT Teams for example in-house resources, working alongside specialist IT contractors, e.g., solution architects or information security architects.

Desirable Skills

• Experience of delivering to Minimum Viable Product (MVP) methods for large-scale solutions to support business capabilities.
• Have experience of digital public service delivery (enterprise scale)

When considering how your experience relates to the role, please tailor your CV and personal statement to reflect the role and the essential skills/criteria as described in the job description/person specification.

When reviewing your application, we will be assessing your career history and achievements against the essential criteria for the role. We’re looking for examples of things you have previously achieved or your knowledge in a particular field which are relevant to the role. 

In the event that further posts are required, a reserve list of successful candidates will be kept for up to 9 months. 

The successful candidate will be expected to remain in post for a minimum of 2 years unless successful in gaining promotion to a higher Band or Grade.

DDaT Social Security Scotland - Further information - Technical Platform Owner

How to Apply – Digital Jobs

Information Sessions

We will be running online information sessions on 29th March 2023 at 13:30 to 14:30.

We will be talking about:

• What a Technical Platform Owner does
• What it's like working Social Security Scotland
• What our recruitment process looks like
• An opportunity to ask questions about our role

Please feel free to join us using the link below to find out more about the role and working for Social Security Scotland.

https://www.eventbrite.co.uk/e/technical-platform-owner-information-session-tickets-579170232757

To learn more about this opportunity, please contact Nick Davies who can be reached at Nick.Davies@socialsecurity.gov.scot

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at Recruitment@socialsecurity.gov.scot. 

  
Social Security Scotland’s recruitment processes are underpinned by the recruitment principles of the Civil Service Commissioner, which outline that selection for appointment be made on merit on the basis of fair and open competition - Recruitment - Civil Service Commission (independent.gov.uk) 

If you feel at any time your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, you can make a complaint, by contacting Social Security Scotland at recruitment@socialsecurity.gov.scot in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commissioner 

 
If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot 

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